BaseUp

General FAQs

Frequently asked questions about bookings on BaseUp

Booking FAQs

How to get BaseUp and login to your account

Setting up your account

Making a booking

Cancelling a booking

Cancellation and Refund Policy

Use the Get Help feature if you have issues with access or someone parked in your space

Get Help Guide

Update your payment methods

Why does an incorrect email appear during login in the BaseUp iOS app, and how do I fix it?

How can I manage booking cancellations and adjust availability in BaseUp?

What are the height clearance and vehicle type selection guidelines for Rhodes Quarter parking in the BaseUp app?

Guides and FAQs for how to use the BaseUp Mobile App.

User Guides

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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